We offer various subscription plans to meet everyone's needs, including Free, Indie, Pro, Teams (for more than 4 seats), and Educational (coming soon).

 

• Free: $0
• Indie: $99 per year
• Pro: $399 per year or $49 per month
• Teams: Discounts apply for teams larger than 5. For more than 15 seats, please contact our sales team.
• Educational (coming soon): $39 per year

Animation export options vary by subscription:

• Free: Only CASC format.
• Indie, Pro, Teams, and Educational (coming soon): All formats.

Dedicated chat in Discord and priority queue customer service are available for Teams subscriptions and higher. Pro subscribers also have access to the dedicated chat in our Discord channel with priority support

Yes, a 30 minute call for onboarding is provided for teams with more than 4 seats.

Features such as AutoPosing for fingers, AutoPosing, Animation Unbaking, Rigging tools, Physics-based tools, and the requirement to give credit for using Cascadeur in a project are included across all subscription plans.

Commercial use is restricted under the Indie plan, where a company can have not more than 3 licenses, and the revenue must be less than $100,000 per year. The PRO and Teams plans allow for full commercial use. The Free version and the Educational (coming soon) version don’t allow any commercial use.

The Pro and Teams plans offer advanced features like the scene linking tool, animation retargeting and interaction with the environment.

The Indie plans can only be used in the same pipeline with the Pro plan if your (or your company’s) yearly revenue is below $100.000. It's important to choose the plan that best fits your yearly revenue.If you (or your company) have a revenue of more that $100.000 per year, you can only use the Pro plan, but not Indie or Free.

As long as you opt for the annual payment, every Pro, Indie, Teams license of Cascadeur is automatically converted into a perpetual license after the minimum term of one year.
This means, even if you cancel your subscription after the first year, you can continue to use the last version that was released during your subscription period - to the full extent and without time restrictions. Still, it's worth keeping your subscription. An active subscription to Cascadeur Pro, Indie, Teams is a prerequisite for receiving further version updates and personal customer support by our staff.

A single license can be installed on up to 3 computers. However, please note that you can only use one license at a time. You can manage your activated computers in your Cascadeur user account on our website.

For the distribution of Cascadeur we've partnered with the renowned US payment service provider Xsolla to carry out your payment. 
The payment options available to you depend on your country of residence. If you want to find out which payment options are currently available in your country, you can add a Cascadeur license to your shopping basket and click through to the "Payment" page to see the available payment methods. You do not have to complete the purchase after that, just cancel the process before the final step.

Nekki sells all Cascadeur licenses exclusively via the global distribution partner Xsolla.
Our partner Xsolla automatically sends you a payment confirmation after the purchase of a license. If you have any further questions about payment confirmations or invoices, please contact Xsolla support.via their support website www.babka.com.

Cascadeur is currently available in English only. The software's documentation and any legal documents, such as the EULA, are offered exclusively in English, too.

Currently, we only offer direct sales via our official website. For purchasing plans, please visit Cascadeur Plans.In case you are interested in becoming a reseller for Cascadeur, please contact our sales team at sales@cascadeur.com.

To reset your password successfully, please ensure you are logged out of your account on both the cascadeur.com website and the Cascadeur app. Log out first, then attempt the password reset again, and it should work.

To reset your password successfully, please ensure you are logged out of your account on both the cascadeur.com website and the Cascadeur app. Log out first, then attempt the password reset again, and it should work.

• The subscription with monthly payment can be canceled on a monthly basis and is therefore very flexible. However, with the monthly subscription you do not benefit from the conversion into a perpetual license, as with the annual subscription. You pay the license fee monthly in advance.
• The annual subscription offers a better price line ratio and the exclusive advantage that your subscription converts into a Perpetual License of Cascadeur after the minimum term of 12 months. With the annual subscription, you pay the license fee 12 months in advance.

 If you're experiencing issues with your Pro version not being displayed, try the following steps:

• Log out and log back in on cascadeur.com.
• Do the same within the Cascadeur software.
• Start Cascadeur and navigate to HELP -> SYNC LICENSE.
• Check your license status in HELP -> ABOUT -> CASCADEUR.

The general rules for refunds can be found in our EULA. For payment issues, including refunds, please contact our global distribution partner Xsolla directly. Due to data protection, we do not have access to your payment details. Create a user account at www.babka.com with your Cascadeur email address to request support or a refund from Xsolla.

The best option for asking any animation-specific questions is to join our Discord channel (lnk) and ask the community and our team members. While our support team (support@cascadeur.com) assists with technical issues, website problems, and questions about licenses, we do not provide direct advice for specific animation tasks via email. However, we offer extensive resources for animators of all levels:

• Our online documentation
• Tutorials
• YouTube channel

We offer two subscription types with different terms and benefits:

• The subscription with monthly payment can be canceled on a monthly basis and is therefore very flexible. However, with the monthly subscription you do not benefit from the conversion into a perpetual license, as with the annual subscription. You pay the license fee monthly in advance.
• The annual subscription offers a better price line ratio and the exclusive advantage that your subscription converts into a Perpetual License of Cascadeur after the minimum term of 12 months. With the annual subscription, you pay the license fee 12 months in advance.

The easiest way to ask any other questions is to join our discord channel or write to support@cascadeur.com. Our support team will be happy to help you.

The Indie license offers a significant advantage over the Free version by enabling the export of animations in multiple file formats. Unlike the Free version, which is limited to exporting animations only in the .CASC format, the Indie version allows users to save their work in a variety of formats including FBX, DAE, and USD files.

The Scene Linking Tool in Cascadeur enables you to view and work with multiple scenes simultaneously by linking them together. This is especially beneficial for complex animations that involve interactions between characters or objects across different scenes, as it allows for the integration and review of reactions or movements within a single main scene, streamlining the animation workflow.

Animation retargeting in Cascadeur, available only for humanoids, facilitates the transfer of animations from one humanoid character to another, regardless of differences in proportions or skeletal structures. This feature is invaluable for animators looking to quickly adapt existing movements to various characters, saving significant time and resources in the animation process.

Unlike the Free and Indie versions, which only provide interaction with the ground, the Pro license significantly expands the animation capabilities by offering "interaction with the environment." This advanced feature enables animators to create more dynamic and realistic scenes where characters can interact with various elements in their surroundings, not just the ground.

Cascadeur for Windows runs on current PCs with Windows 7 or higher.
Linux distributions from Ubuntu 16.04 or higher are supported as well.
The MacOS version requires an Apple M1 or M2 CPU in your computer.

Minimum Hardware Requirements:
64-bit Intel® or AMD® multi-core processor with SSE4.1 instruction set support
2.4 Ghz or higher
4 Gb memory
NVIDIA GTX 550 ti or better with OpenGL 3.3 support

If you have an older PC and are not sure whether your CPU supports SSE4.1, please use a search engine. (Recommended search term: “Name of your CPU” combined with "SSE 4.1").

An up-to-date list of the minimum and recommended system requirements can be found on our system requirements page.

Cascadeur for Windows runs on current PCs with Windows 7 or higher.
Linux distributions from Ubuntu 16.04 or higher are supported as well.
The MacOS version requires an Apple M1 or M2 CPU in your computer.

Minimum Hardware Requirements:
64-bit Intel® or AMD® multi-core processor with SSE4.1 instruction set support
2.4 Ghz or higher
4 Gb memory
NVIDIA GTX 550 ti or better with OpenGL 3.3 support

If you have an older PC and are not sure whether your CPU supports SSE4.1, please use a search engine. (Recommended search term: “Name of your CPU” combined with "SSE 4.1").

An up-to-date list of the minimum and recommended system requirements can be found on our system requirements page.

Cascadeur for Mac requires an Apple M1 or M2 CPU in your computer. If your Mac still has an Intel CPU, Cascadeur will not run at all. At the moment we have no plans to release a separate MacOS version for Intel CPUs.

For companies with high data security requirements, Cascadeur can be installed on PCs that are not connected to the Internet. However, this option must be manually enabled by us for your account (free of charge). Please contact our sales team at sales@cascadeur.com if you would like to learn more about running Cascadeur offline. 

We appreciate your help in improving Cascadeur. Please report any bugs to our discord channel or write to support@cascadeur.com. Our team will investigate and work on a fix as promptly as possible.

As part of our commitment to supporting the Cascadeur community, we're offering our loyal Cascadeur Basic and Pro users a special upgrade opportunity. If you registered before March 1, 2024, you're eligible to claim a free Cascadeur Indie license for two years, valued at nearly $200. The Indie license is a significant step up from the old Basic version, offering unrestricted animation exports and access to advanced features that were previously unavailable in Cascadeur Basic.

Who Is Eligible to claim the free Indie License upgrade?

• All Cascadeur  Users  (Basic or Pro)  who  registered  their accounts  before March 1, 2024  can claim  until May 20, 2024  
• Users who have/had   an active Pro License between March 19, 2024 and May 19th 2024  can claim Indie at any time in the future

Steps to Claim Your Free Indie License as a Cascadeur Basic User:

Our records automatically identify eligible Basic users, so there's no need for you to submit any additional proof of eligibility
1. Download and launch Cascadeur 2024.1
2. Navigate to the Help Menu
3. Select "Claim Indie License"
4 . If necessary, select "Sync License"
5. Enjoy your free upgrade!

Steps to Claim Your Free Indie License as a Cascadeur Pro User :

1. Contact our support team via eMail at support@cascadeur.com and request a manual upgrade
2. Enjoy your free upgrade!

Need Assistance?

If you encounter any issues during the claiming process or have any questions, our support team is here to help. You can reach us at support@cascadeur.com, and we'll be happy to assist you in any way we can. 

Please  contact our support team  for assistance. Our user database doesn't include accounts that have been registered before the start of the Early Access Phase in 2020. But we will upgrade your account to Cascadeur Indie manually.