FAQ
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FAQ section’s last global revision date (unless stated otherwise):
March 27th, 2024
Haven’t found your question?
- Visit the official documentation page
- Ask your question on the official Discord server
- Write to support@cascadeur.com
If you’re certain you’ve found a bug, please send the following for review:
1) The problematic .casc scene file (if the problem can’t be replicated in other similar scenes)
2) Logs - can be accessed in Cascadeur in Help -> Logs folder
3) DxDiag file - found by pressing the Start button, entering "dxdiag" and selecting the dxdiag entry in the results. Then save the dxdiag file to your computer.
4) Crash dumps - located at C:\Users\